Collecting feedback

A post is a single piece of feedback — a feature request, an idea, a bug. Posts come from two places:

• Your customers, through the public site.
• Your team, created directly in the dashboard under Posts → New.

Voting

Each contact can cast one vote per post. Vote counts surface demand so you can prioritise what matters most. You can also add votes on a customer's behalf — see Managing votes & duplicates.

Comments

Posts and release notes support threaded comments, so you can ask clarifying questions or share context publicly.

Triage

Open any post to set its status, attach tags, move it to a board, add private team notes, or publish/unpublish it from the public site.